Orders Execution Status Information

ABCpayments.com provides you complete control on order execution . The major Order execution status are Pending, Shipped, Cancelled, Refunded, Auto-Cancelled.

Pending:
As soon any new order is received by our system by default it goes under "Pending" status if our system does not associate it with any risk or suspect profile.

Shipped:
Any order that you intend to process, charge the credit card holder and need to accept the payment, you must have to change the status from "Pending" to "Shipped" within 10 days of the order confirmation date.

Partial Shipped:
Any order that you intend to process and charge the credit card holder but need to accept the partialpayment for some reasons, you may charge him for partial amount. This feature is available in advanced options. However order status would be changed to Shipped but you may view your all the Partial Shipped orders in Partial Shipped Orders upto 10 days of the order confirmation date.

Cancelled:
Any order that you do not intend to process, charge the credit card holder and do not need to accept the payment, you should change the status from "Pending" to "Cancelled" within 10 days of the order confirmmation date.

Risk:
If our system associates any order with risk or suspect profile, it goes under "Risk" Status. It can be by-default or it may be changed from any other execution stage to "Risk". The payments for the orders with "Risk" status can only be released after providing the documents required by our system.

Auto Cancelled:
You are required to change the status from Pending within 10 days otherwise with the passage of 10th day, our system would automatically cancel such orders. Such transactions are Auto-Cancelled in status and Sub-merchants just have the view access over this.


Payment Processing Status Information

ABCpayments.com provides you complete control on payment processing also. The major payment processing status are Pending, Ok to pay, Paid, On-Hold & Cancelled.

Pending:
As soon any new order is received by our system by default it goes under "Pending" status if our system does not associate it with any risk or suspect profile.

Ok to pay:
Any order that has been shipped by you and is not associated with 'Alert' profile or after the submission of reuired documents if associated with an 'Alert' profile, is considered to be under 'ok to pay' status. ABCpayments.com every week releases the payments for all the orders that have 'ok to pay' status.

On hold:
If our system associates any order with any risk or suspect profile, it goes under "On hold" Status. It can be by-default or it may be changed from any other execution stage to "Alert". Orders with "Alert" status are risky orders and can only be executed after providing the documents required by our system.

Paid:
The payment processing status is changed to 'Paid' as soon as the payment for any order is released from our accounts.

Cancelled:
Any order that has order execution status as 'Cancelled', also marks the payment processing status 'Cancelled' for the same order.